From this newsletter afterwards, we will provide a piece of article dealing with risk management – lesson to share. They are cases of troubles actually handled by our staff. It might not be the best option for trouble, and we highly appreciate if you suggest more valuable experience and ideas for this topic.
Risks in logistics operations refers to threats in the handling efficiency of shipments. Risks probably come from unforeseeable events such as Act of Gods or the unexpected failure like the Hanjin Shipping bankruptcy. However, occasionally logistics providers are perceptively aware of operational risks but have no plan B in case of breakdown. And as a result, interruption in logistical operations causes loss and damage in terms of money, time and reputation of the logistics operators. In other words, undesirable interruptions in logistics affect enterprises due to the delay in handling progress, additional expenses and weaken the logistic service provider business strength. Logistics providers, therefore, should systematically map out risks and formalize the control measures to prevent the possibility of occurrence or at least to mitigate the consequences of such threats. This topic in no way aims at discussing about risk management at academic respect but sharing actual lessons, from a personal viewpoint, to help Bee Logistics staff recognize potential risk in their daily activities, and to take the next step to adopt a more effective approach to avoid risk and improve their working performance.
Operation: Import
|
No |
Risk |
Preventive Measures |
|
1 |
Manifest Incorrect or failed manifest |
|
|
|
- Ship schedule arrival |
Check the ship schedule regularly to know ETA and proactively call the coloader/carrier for checking. |
|
|
- No information from carrier/ coloader |
Call the carrier/ coloader to check the it is about to ETA |
|
|
- Incorrect manifestation |
Check info on the Manifest after uploading. |
|
2 |
Risk of delay |
|
|
|
- Miss the feeder vessel at port of transit |
Work with agents both sides, transit and push the carrier at related locations |
|
|
- Miss the ship at loading port |
pushing agent to follow and update very often before ETD |
|
3 |
Ship line bankruptcy |
Choose large and reputable ship lines |
|
4 |
Incorrect port of destination |
Check the booking carefully and follow up schedules of carriers on the website of carrier/coloader |
|
|
- When POD is wrong, ship already departed |
Promptly inform the carrier to change POD when the shipment arrives at the port of transit |
|
|
- Airplane departed |
Inform the airlines to keep shipments, awaiting agent to revise booking |
|
5 |
Ship line system is problematic/virus>> it is skeptical trouble can cause ship schedule |
Inform the agent to verify with the shipping line |
|
6 |
HBL with difference in Form E/ CO, lead to no exemption/reduction of tax |
Before issuing final HBL and CO, require the relevant departments to check in details. |
|
7 |
Mis-type information on the AN |
Check carefully before sending the customer A/N |
|
8 |
No attached documents with air shipment |
To inform the agent to check documents attached with shipment carefully |
|
9 |
Mis-declare information on MBL HBL/ MAWB HAWB |
Inform the customer to send the shipping instruction when booking |
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|
|
Send agent the shipping instruction and check carefully with the customer for draft HBL |
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|
|
Check carefully documents HBL MBL HAWB MAWB before confirming with the agent |
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